Got Questions? We’ve Got Answers
Everything you need to know about how we take the stress out of finding your new Australian home.
How It Works (The Basics)
Do I need to be in Australia to use your service?
Not at all. That is exactly why we are here. Whether you are moving interstate within Australia or relocating from overseas, we act as your eyes and ears on the ground. You can manage the entire process from the comfort of your current home
Do you find the properties for me, or do I find them?
It’s a collaborative process. Once you tell us your specific requirements, lifestyle preferences, and budget, we will suggest suitable locations and properties based on your questionnaire. You are more than welcome to send us listings however there is no obligation to do so.
How long does the process usually take?
The rental market in Australia moves quickly. Once we begin working together and inspecting properties, most of our clients secure a home within 1 to 3 weeks, depending on their requirements and the current market availability.
Inspections & Transparency
What exactly is included in the inspection report?
We provide an extremely transparent non-biased view of the property. You will receive a detailed video walkthrough of the property, and a detailed report. We also report on things you can’t see online including, natural light, overall condition of the property, street noise, and neighborhood vibes. We leave out nothing.
What if the property looks great online but is terrible in person?
That is exactly what we prevent. If a property is poorly maintained or doesn't match the listing photos, we will tell you straight away. We will advise you to pass on it and move on to the next option so you don't get stuck in a bad lease.
Applications & Approvals
Can you guarantee that my rental application will be approved?
Whilst we can't guarantee a 97% approval rate within our eight inspection package, our involvement and relationships built over nearly a decade is one of the reasons why our clients have so much success. We ensure your application is presented in the best possible light and you put your best foot forward.
Why do real estate agents prefer working with Ausrental?
Agents know that applicants represented by us are serious, vetted, and well-prepared. It saves the agents time and gives them confidence that the tenant is reliable, which makes them much more likely to recommend your application to the property owner. Agents are sending Ausrental off-market opportunities daily.
Pricing & Logistics
How much does your service cost?
We offer two transparent packages tailored to your specific relocation needs. Our full relocation package is $1249 + one week's rent once a property has been secured. Our video inspection is $199 and gives you the ability to apply with confidence. Visit our [Pricing Page] for a full breakdown.
I’m ready! When should I contact you before my move?
We recommend getting in touch about 4 to 6 weeks before your ideal move-in date. This gives us ample time to consult with you, search the market, conduct inspections, and finalize the paperwork without feeling rushed. However, we can move very quickly if your timeline does not permit this.
Still have a specific question?
We love talking about real estate. Reach out to our team directly